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Privacy Policy
About This Privacy Policy
Introduction
This Privacy Policy explains how Perfect Interior Designs (‘we’, ‘us’, or ‘our’) collects, uses, stores, shares, and protects personal information when you visit our website, request quotations, book consultations, submit enquiries, register as a vendor, participate in referral or partnership programs, or otherwise engage with our interior design services. By using our website or services, you acknowledge that you have read and understood this policy. We are committed to protecting your privacy and handling your personal information responsibly, transparently, and in accordance with applicable data protection laws.
Information We Collect
We collect personal and project-related information that you provide voluntarily or that is generated through your interaction with our website. This may include: (a) identity and contact details such as your name, phone number, email address, and city; (b) project details such as property type, size, location, design requirements, budget range, and preferred timelines; (c) communication records from enquiries, consultations, and support requests; (d) transaction and contract information related to quotations, payments, and project documentation; and (e) technical data such as your IP address, browser type, device information, pages visited, and cookie identifiers. We collect only the information reasonably necessary to provide and improve our services.
How We Collect Your Information
We collect information directly from you when you complete contact forms, request estimates or consultations, register as a vendor or partner, participate in referral programs, or communicate with our team by phone, email, or in person. We also collect information automatically through cookies and similar technologies when you browse our website, and occasionally from trusted third parties such as referral sources, marketing platforms, or business partners, where permitted by law.
How We Use Your Information
Information collected is used to respond to enquiries and provide requested information; prepare quotations, estimates, and design proposals; schedule and conduct consultations and site visits; deliver design, execution, renovation, and turnkey interior services; process payments, contracts, and project documentation; manage vendor registrations, referrals, and partnership requests; send service updates and project communications; share marketing material where you have consented; improve our website, services, and customer experience; and comply with legal, accounting, and regulatory obligations.
Legal Basis For Processing
We process personal information where we have a lawful basis to do so, including: your consent; the performance of a contract or steps taken at your request before entering into a contract; our legitimate business interests in operating, securing, and improving our services, provided these interests do not override your fundamental rights; and compliance with applicable legal and regulatory obligations. Where processing is based on consent, you may withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.
Cookies And Tracking Technologies
Our website uses cookies and similar technologies to enable core functionality, remember your preferences, analyse website traffic, measure marketing performance, and enhance your browsing experience. Cookies may be session-based or persistent and may include first-party and third-party cookies. You can control or disable cookies through your browser settings; however, certain features of the website may not function correctly if cookies are disabled. By continuing to use our website, you consent to the use of cookies as described in this policy.
How We Share And Disclose Information
We do not sell, rent, or trade your personal information. We may share information only when necessary with: trusted service providers, contractors, manufacturers, suppliers, and consultants engaged to deliver your project; professional advisors such as legal, accounting, or insurance partners; payment processors and IT or hosting service providers operating on our behalf; and regulatory or government authorities where required by law or to protect our legal rights. All third parties are required to handle your information securely and use it only for the purposes for which it is shared.
Data Security
We implement reasonable administrative, technical, and organisational measures designed to protect personal information against unauthorised access, disclosure, alteration, misuse, or loss. These measures include access controls, secure storage practices, restricted internal access, and staff awareness. While we take data protection seriously, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security. You are also responsible for keeping any account or communication details you share with us confidential.
Data Retention
We retain personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected, including providing services, maintaining business and accounting records, resolving disputes, enforcing agreements, and meeting legal, contractual, and compliance obligations. Retention periods may vary depending on the nature of the information and the applicable legal requirements. When information is no longer required, we take reasonable steps to securely delete, anonymise, or archive it in accordance with our internal policies.
Your Rights And Choices
Subject to applicable law, you may have the right to access the personal information we hold about you; request correction or updating of inaccurate or incomplete information; request deletion of your information; object to or restrict certain processing; request portability of your information; withdraw consent where processing is based on consent; and opt out of marketing communications. To exercise any of these rights, please contact us using the details provided below. We may need to verify your identity before responding, and we will respond within the timeframes required by applicable law.
Marketing Communications
With your consent, or where otherwise permitted by law, we may send you information about our services, offers, design ideas, and company updates by email, phone, or messaging. You can opt out of marketing communications at any time by using the unsubscribe option included in our emails or by contacting us directly. Opting out of marketing will not affect essential service-related communications such as project updates, quotations, or contractual notices.
Children's Privacy
Our website and services are intended for individuals who are at least 18 years of age. We do not knowingly collect personal information from children. If you believe that a child has provided us with personal information without appropriate consent, please contact us so that we can take appropriate steps to remove such information from our records.
Changes To This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, technology, or legal requirements. The updated policy will be posted on this page with a revised effective date. We encourage you to review this policy periodically to stay informed about how we protect your information. Your continued use of our website or services after changes are posted constitutes acceptance of the updated policy.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal information, please contact our team. Email: info@perfectinteriordesigns.com. Phone: +91 81500 92221. Address: Perfect Interior Designs, 5th Cross, KHB Main Road, Kanakanagar, R.T. Nagar, Bangalore – 560032, Karnataka, India. We will be happy to assist you with any privacy-related matter.
Questions About Your Privacy?
If you have questions regarding our privacy policy, personal information practices, customer data protection procedures, or website privacy notice, please contact our team for assistance.
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